IT's All about the People: Technology Management That by Stephen J. Andriole

By Stephen J. Andriole

By and massive, least expensive info expertise (IT) administration is extra approximately humans, own relationships, and company tradition than it truly is in regards to the expertise itself. easily placed, IT doesn’t paintings while you're surrounded by way of undesirable humans and silly approaches in a deranged company tradition.

IT's All concerning the humans: know-how administration That Overcomes Disaffected humans, silly tactics, and Deranged company Cultures explains tips to in achieving dramatic advancements in carrier and agility by means of improving the folks, approaches, and tradition inside your company. It information a number of the roles in the know-how administration approach and provides authoritative perception into the realities of human behavior—including the variety of most sensible and worst behaviors from managers, executives, and company culture.

Industry veteran Stephen J. Andriole explains the explanation in the back of why many company circumstances fail and contains beneficial insights on new governance types, natural transformation, guerilla budgeting, and open resource software program. offering a clean point of view at the outdated fundamentals of IT administration via a twenty-first-century lens, this publication palms you with the equipment had to grasp the tender artwork of IT administration in addition to deciding to buy, deployment, and technological support.

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Extra info for IT's All about the People: Technology Management That Overcomes Disaffected People, Stupid Processes, and Deranged Corporate Cultures

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IT professionals: get over it, or build a killer cross-selling or up-selling platform that drives significant profitable growth. Otherwise, keep quiet and deliver world-class infrastructure and applications services. Trust me, if you want a seat at the big table you have to gild it in gold you personally mine. But if you do discover gold along the way, you will quickly become the most popular guy at whatever table you want. How about our inability to pursue the right projects or kill bad ones? Why is that so hard?

How many of us have this knowledge or these skills? Finally, IT finance will become more and more important as we segment operational and strategic technology, outsource more and more, and manage our vendors to cost–performance metrics. Specialists in this area will become increasingly valuable to companies that need to optimize their technology investments. These are the areas that will pay the big bucks in the next few years and probably through 2020. After that, who the hell knows. But if you want to gear up for the next decade, these five areas will serve you well.

But it’s more than that. Business managers worry about their supply chains, their competitors, their manufacturing, distribution, and, of course, their margins. The technology agenda needs to speak directly to their pain points, which when relieved can become the sources of wide and deep pleasure. If you become a dispenser of pleasure as you reduce pain, your credibility will rise, which will reveal the second path to business technology partnership. Put another way, if you help specific individuals make significantly more money, they will love you.

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